- Are you SOC 2 certified?
- Not yet — we won't claim a certification we don't hold. We follow standard security practices (encryption in transit and at rest, least-privilege access, RLS-isolated tenant data), we can share our internal security policies, and we complete vendor security questionnaires (CAIQ, SIG, custom) on request. A formal SOC 2 audit is on our roadmap; we'll share the report once it's complete rather than promise a date we can't guarantee.
- Will you sign our paper, or do we sign yours?
- Either. Our default MSA is enterprise-friendly (mutual indemnification, cap at 12 months fees, IP warranty included), but we redline yours just as readily. Most contracts close on customer paper.
- What payment terms do you support?
- Net-30 by default. Net-60 and Net-90 available for state/federal procurement and qualifying enterprise customers. Purchase orders accepted; we don't require a card on file. Wire and ACH supported. Annual contracts billed up-front or in equal quarterly installments.
- How does Auto-Fix PR work with our existing GitHub Enterprise?
- We install a GitHub App into the repos you scope for remediation. The app reads (to map violations to source code) and writes (to file a remediation branch + PR). You review and merge the PR like any internal contributor — we never push directly to a default branch. GitLab and Bitbucket equivalents available.
- Can we run this against internal apps behind our VPN?
- Yes. We deploy a self-hosted scanner runner into your VPC (or your Kubernetes cluster) that scans internal properties and ships violation telemetry to AccessiScan over an outbound TLS tunnel. No inbound firewall rules required.
- What does data residency look like?
- Election at contract signing: US (us-east-1, us-west-2) or EU (eu-west-1, eu-central-1). Audit-trail database, scan results, and remediation history all stay in-region. We do not replicate customer data outside the elected region.
- Do you have a federal sales lead?
- Federal procurement (FedRAMP-aligned tenants, GSA schedule) is on the roadmap for 2027. Today we serve federal contractors and state public entities under standard MSA + Section 508 attestations.
- What happens if we churn?
- Audit-trail and remediation history exportable as CSV/JSON for 12 months post-contract end. We don't hold compliance evidence hostage — that data is yours, not ours.